Hi and Good morning everyone! I’m not quite sure if this is already implemented or not but I would like to share my thoughts on how to possibly engage a user on making it more beginner/newbie friendly on a tutorial by showing it as an interactive tutorial with an “interface” like from an ATM machine that spoon-fed itself into a self-learning/self-taught process without depending on an instruction manual/a “wordy” guide.
Basing from the other exchanges, most users are being taught to use an exchange through a YouTube tutorial, a recommended guide, an Official guide, a friend’s recommended guide, a Zendesk guide (though super duper useful), or any guides/instructions that you can think of. It’s a never ending cycle of read this then read that long “wordy” instructions/guide then will eventually request for an admin/moderator help or through the customer support on how to use the exchange (yes it happens) or will request on how to properly trade.
So here’s the following that I would like to share:
- Interactive Tutorial “Interface”
The Capitalise App example: https://app.capitalise.ai/wizard
As you can see on the Capitalise App, it has an actual interactive tutorial (though very short or premature). The user could potentially skip the tutorial and can return/view the tutorial at any time! This kind of similar functionality could potentially lessen the barrier of learning and the users has a chance/opportunity to finally trust themselves.
An ATM machine example. If my grand nan can actually self-taught herself into using an ATM machine without any hassle (thanks to the user friendly GUI), then imagine the endless possibilities.
- Instructor Messages
- CS:GO game instructor messages example:
As you can see from the screenshots, the Instructor Messages will help & enable the user to determine on what he/she should supposedly do. In every action to be made, there’s an Instructor Messages that will help/guide the users on his/her own interactions within the Exchange and within the Extension itself.
This will greatly help the user on learning and to knowing something without depending on a “wordy” guide/instructions. The user can optionally disable/enable the feature.
All of these are only an idea/suggestions. Everyone are welcome to share and to give their own thoughts/opinions about this. Thank you for reading and for your time plus thank you so much the NEX team!
As always, Trust Yourselves.